Tadd Hopkins

Tadd Hopkins is a seasoned professional in customer success and technical support with extensive experience in the technology sector. Currently serving as a Senior Strategic Customer Success Manager at Bitsight since June 2021, Tadd has excelled in facilitating customer onboarding, conducting business reviews, and leading process improvements. Prior to this role, Tadd worked as a Customer Success Manager at WhiteSource and held various positions at Brightcove, including Customer Experience Manager and Technical Support Engineer. Tadd's career also includes roles at Granite Telecommunications and internships focused on IT systems and support. Tadd holds a Bachelor's Degree in Economics from Virginia Tech, completed in 2014.