Paul Phang

Customer Support Engineer (level 2) at BitTitan

Paul Phang has worked in the IT industry since 1993. Paul began their career at Tabernacle Computer Services Pte Ltd as IT Manager, where they provided integrated solutions to customers and developed applications such as accounting, point of sale, marketing, payroll, and inventory. Paul also deployed Microsoft and Novell servers. Paul'sbiggest customer was Shell Eastern Petroleum, for whom they developed an islandwide system to handle car workshop transactions. In 2014, they moved to TTG Asia Media Pte Ltd as IT Administrator & IT Support, where they were responsible for setting up, maintaining, and troubleshooting Active Directory Domain Server, Fortinet Firewall, Exchange 2013 Server, Pivotal CRM Server, Clarity Accounting Server, FTP Server, Synology NAS, networks, routers, HP Procurve Switches, workstations, notebooks, printers, mobile devices, and wireless routers. Paul also created Active Directory users and Exchange mailboxes when employees joined and removed them when they left. In 2020, they joined BitTitan as a Customer Support Engineer.

Paul Phang holds a Chartered IT Professional (CITP, UK) credential from the British Computer Society since May 2004, and a Diploma in Management from the Singapore Institute of Management.

Links

Timeline

  • Customer Support Engineer (level 2)

    November 1, 2022 - present

  • Customer Support Engineer

    February, 2020

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