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Marika Gatasa

Customer Success Specialist at Bitwarden

Marika Gatasa has extensive work experience in the field of IT support. Marika started their career in 2008 as an IT Support Specialist at NIWA, where they worked until 2013. Marika then joined ISPT as a Senior IT Support Analyst, where they provided first and second level support for users and supported IT infrastructure. Their responsibilities included mentoring junior team members and collaborating with other teams to address higher level support and cross-functional problems. Marika's most recent role is as a Customer Success Specialist at Bitwarden, where they started in 2023. No end date is provided for this position.

Marika Gatasa pursued their education from 2001 to 2004 at Hamilton Boys' High School, where they did not obtain a specific degree or field of study. Marika then attended Wintec - Waikato Institute of Technology from 2005 to 2007, where they earned a Lv6 Diploma in Information Communication Technology with a specialization in IT Support. In November 2019, Marika also obtained a certification in Microsoft 10997 - Office 365 Administration and Troubleshooting from DDLS.

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Timeline

  • Customer Success Specialist

    July, 2023 - present