AM

Amdy Ndiassé MBENGUE

Technicien support Integration at Bizao | Payment hub in Africa

Amdy Ndiassé MBENGUE has work experience in the field of technical support and customer service. From September 2016 to September 2018, they worked as a Technician/Assistant at GROUPE SONATEL, where they conducted phone interviews with clients, handled customer requests, analyzed customer information, diagnosed and resolved issues, informed clients of progress, directed clients to appropriate contacts, recorded actions taken, and participated in team meetings to ensure customer satisfaction. In December 2019, they joined Bizao as a Technicien Support Integration.

Amdy Ndiassé MBENGUE's education history begins in 2012 when they enrolled at Université Cheikh Anta Diop de Dakar (UCAD) and pursued a Bachelor's degree in Sciences Economiques et de Gestion, completing it in 2014. In 2014, they furthered their education at Ecole Superieure Polytechnique de DAKAR for two years, from 2014 to 2016, where they obtained a DSTTR (Diplome Supérieur de Technologie en Télécoms et Réseaux) in the field of Telecoms et Réseaux Informatiques. In 2018, Amdy Ndiassé MBENGUE attended GRC GROUPE and obtained an attestation in Gestion Relation Client.

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Timeline

  • Technicien support Integration

    December, 2019 - present

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