Gabriela di Paola

Gabriela Di Paola is a seasoned professional with extensive experience in technical writing, project management, and IT service management. Currently serving as a Technical Writer at Bizit Global since April 2022, Gabriela gathers and analyzes technical information for software products while creating user-friendly documentation. Concurrently, Gabriela is a Technical English Teacher at ISTEA, managing customer solutions upgrades. Previous roles include Release Management Analyst at Avaya and Manual QA at ExtendIT SRL, where responsibilities encompassed test case development and validation. Gabriela’s background also includes significant experience at IBM in various capacities, including Project Manager Jr and Process Architect, focusing on IT services and documentation management. With an educational foundation in legal translation and computer science, complemented by CELTA certification, Gabriela possesses a strong blend of technical and language skills.