Chandan Kumar has extensive experience in customer success and business analytics within the technology and retail sectors. Currently serving as AVP-Customer Success at Bizom since August 2016, Chandan manages customer portfolios, driving recurring revenue through cross-selling and up-selling strategies. Previous roles at Bizom include Associate Business Analyst, focusing on supply chain automation for the CPG industry, and Customer Success Manager, where implementation processes were streamlined to meet client requirements. Chandan also held a position as Trainer at Tech Mahindra and worked as an Implementation Engineer at MGRM Net Limited. Chandan holds a Bachelor of Computer Applications from Sikkim Manipal University and has a background in education from S.N Sinha College.
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