Jon Crabtree is an experienced project manager currently employed at Black Box Network Services since November 2014. Previously, Crabtree held the position of Operation Production Coordinator at Capital One from October 2011 to November 2014, focusing on maintaining and monitoring dialer systems for credit and retail default portfolios. Crabtree's career includes significant roles at Aspect Software, where Jon served as Director of IVR Implementations and North American Field Service Escalation Manager, overseeing implementation services and managing customer escalations, respectively. Earlier experience includes serving as Regional Field Service Manager for the Western Area and Lead Field Service Engineer at Rockwell FirstPoint.
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