Yen Nguyen is a certified optician and eyewear stylist at Black Optical, with a strong emphasis on maintaining client relationships and communicating effectively with company leadership to optimize sales and address client concerns. Yen has demonstrated leadership through conducting webinars for multiple showrooms to enhance operational strategies and successfully executing technical assessments of lens technology. Previously, Yen held the position of retail sales supervisor at LensCrafters, where a positive shopping environment and sales performance were prioritized. Earlier experience includes working as a therapy technician at UT Southwestern Medical Center and a kinesiology student at the University of Texas at Arlington, where Yen focused on the clinic health track aimed at a career in occupational therapy.