Jillian Vrba is a seasoned professional with over a decade of experience at Blackbaud, where roles include Principal Technical Writer, Business Systems Analyst/Product Owner, Software Quality Analyst, Customer Success Consultant, and Customer Support Specialist. Jillian has received Product Management Certification from Pragmatic Institute and has demonstrated strong leadership and decision-making abilities in product management. Previous experience includes roles as Bookkeeper at Traditions at the Glen Resort & Conference Center and Manager at The Spa at Traditions. Jillian holds a Bachelor of Science in Finance from Binghamton University School of Management.
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