Blackbaud Inc. is a supplier of software and services specifically designed for nonprofit organizations.

Information Technology

Blackbaud

Blackbaud's headquarters in Charleston, SC, United States

The San Jose office focuses on software implementation, human resources, and customer support in a collaborative environment.

San Jose

The North Sydney office primarily focuses on financial management and strategic planning within the corporate framework.

North Sydney

Mike Gianoni

Kevin Gregoire

Margaret Driscoll

David Benjamin

Anthony Boor

Sudip Datta

Christopher Lindner

Kevin Sher

Rajiv Gajria

Dale Strange

Chad Anderson

Jon Olson

The Engineering and Technical Operations team at Blackbaud is responsible for designing, developing, and maintaining robust software solutions tailored for the nonprofit sector. They oversee the integration of cybersecurity protocols, manage infrastructure and cloud operations, and ensure data integrity through advanced engineering practices. Collaborating closely with other departments, this team drives innovation while supporting the technical needs of non-profit clients to enhance their operational efficiency.

Engineering and Technical Operations

This department is responsible for managing client relationships and driving sales across various sectors, including healthcare and education.

Sales and Account Management

The Customer Success and Support team at Blackbaud is dedicated to ensuring nonprofit organizations maximize the value of their software and services. They provide proactive engagement, tailored support, and strategic guidance to clients, helping them achieve their mission-driven goals while fostering long-term relationships. This team also oversees renewals and manages critical customer feedback to drive continuous improvement in service delivery.

Customer Success and Support

This department focuses on designing, developing, and maintaining software applications.

Software Development

This department provides assistance and solutions to customers, ensuring their issues are addressed and resolved effectively.

Customer Support

The Product Management and Development team at Blackbaud is responsible for driving the strategic direction and delivery of innovative software solutions tailored for nonprofit organizations. They collaborate across departments to identify market needs, manage product lifecycles, and implement AI and machine learning technologies to enhance user experiences and optimize fundraising efforts. The team ensures that products not only meet the requirements of clients but also align with the company's mission of empowering organizations to achieve their social impact goals.

Blackbaud

Org chart

Teams

Engineering and Technical Operations

Sales and Account Management

Customer Success and Support

Software Development

Customer Support

Product Management and Development

Offices

Blackbaud

Org chart

Teams

Engineering and Technical Operations

Sales and Account Management

Customer Success and Support

Software Development

Customer Support

Product Management and Development

Offices

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