Kristen Decker is a seasoned professional with extensive experience in account management and customer relations within the technology and telecommunications sectors. Currently serving as a Senior Principal Enterprise Account Executive for K-12 at Blackbaud since April 2007, Kristen excels in understanding client needs, driving adoption of services, and implementing sales strategies. Previous roles at Blackbaud include Customer Success Manager and Team Manager for Internet Solutions, where Kristen managed critical customer relationships and led a team of support analysts. Prior experience includes positions at Verizon Wireless as a National Account Lead Coordinator and at MetLife as a Disability Case Manager. Kristen holds an Associate of Arts and Sciences degree in Business Administration and Management from Herkimer County Community College.
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