Troy Sandifer

Troy Sandifer is an experienced Customer Success Manager at Blackbaud since September 2021, previously serving as a Resident Services Supervisor at FirstKey Homes and as an Account Manager at Booking.com. With a strong background in the hospitality industry, Troy held various management roles, including General Manager at multiple hotels such as Crowne Plaza Ravinia and Prism Hotels & Resorts, where responsibilities included enhancing market share and profitability, overseeing staff, and ensuring high standards of guest service. Troy's career began at Purdue University, culminating in a degree earned in 2008, and has involved significant experience in training and managing hotel personnel across several well-known hospitality brands.