W. Stuart Malone

W. Stuart Malone is an experienced Customer Success Manager at Blackbaud since June 2018, specializing in onboarding and global payment processing for mass market customers. With a focus on customer engagement, Malone has led initiatives to improve customer experiences and ensure successful implementation of various solutions. Prior to Blackbaud, Malone held roles at CreateSpace as a Sales and Customer Support Trainer, where a comprehensive training program was developed, and Duvall Catering as a Training Manager, enhancing service standards for new employees. Additional experience includes positions as an Account Manager at GreenWizard and Head Staff Trainer at Hank's Seafood Restaurant. Malone holds a Bachelor of Arts in Corporate and Organizational Communication from the College of Charleston.