Navya M. has extensive experience in customer service and process improvement, currently serving as a Supervisor in the Call Center Business Process at Blackhawk Network since February 2019, where leadership skills are employed to guide a team and implement process enhancements. Prior roles at Blackhawk Network include various positions on the Process Improvement Team, focusing on improving business operations across e-commerce and call center processes. Additional experience includes support roles at PRA Health Sciences, American Honda Finance Corporation, Eve Sleep, and a library assistant position at San Francisco State University. Navya holds a Bachelor of Science in Business Administration with a concentration in Information Systems from San Francisco State University.
This person is not in any teams
This person is not in any offices