Irina Smirnova

Irina Smirnova is a seasoned professional with extensive experience in sales operations, business development, and customer support. Currently serving as a Senior Sales Operations Manager at Blacklane, Irina excels in sales process optimization and CRM management, specifically enhancing Salesforce usability for efficient sales cycles. Previous roles include Business Development Representative at Sharpist, where strong skills in customer identification and relationship management were demonstrated, and Sales Support Analyst at Market Logic Software, focusing on data analysis and strategy enhancement. Additional experience includes roles in customer support and event organization, complemented by a Master of Arts in Sociology from Freie Universität Berlin and a Bachelor of Arts in Sociology from Lomonosov Moscow State University.