Jaya Prakash

Jaya Prakash is a Salesforce Administrator currently employed at Blacklane since December 2022, with prior experience at Forto and Accenture. At Accenture, Jaya Prakash worked as an Application Development Analyst, supporting five clients in the banking and health sectors by translating business requirements into actionable user stories, managing product backlogs, and implementing sales and service cloud processes. Skills include automation of business processes, setting up object structures, enhancing Experience Cloud implementations, and creating insightful reports and dashboards. Jaya Prakash holds a Bachelor of Engineering (B.E.) in Computer Science from Dayananda Sagar College of Engineering, completed in 2017, and completed 12th grade in Mathematics and Computer Science at DE NOBILI SCHOOL in 2013.