Michele P. is a seasoned professional with extensive experience in customer success and financial management across various industries. Currently serving as a Senior Customer Success Manager at BlackLine since October 2020, Michele drives customer adoption of BlackLine solutions and fosters relationships with key stakeholders. Previous roles include Strategic Customer Advisor at Kemper and Director at Harmer, where expertise in financial consulting and operational efficiency was developed. Michele's background at Zurich as AVP Shared Services Accounting involved managing large teams and implementing financial software, resulting in significant process improvements. With a Master's degree in Strategic Management and Finance from DePaul Driehaus College of Business and a Bachelor's degree in Finance from DePaul University, Michele combines academic knowledge with practical expertise.
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