Veronica (Williams) Thompson is a Principal Learning Experience Designer at BlackLine since August 2019, with substantial experience in designing and developing training resources, particularly for Salesforce processes. Previous roles include Learning Experience Designer for various contractors, creating interactive digital courses, and Program Manager for A New Way of Life Reentry Project, where responsibilities included project management and web design. Additionally, experience as an Instructional Designer and Lead Trainer at Pioneer Human Services involved leading a team of instructional designers, while earlier work as a Secondary English Teacher in the Tacoma School District focused on creating inclusive lesson plans. Veronica holds a Bachelor's degree in Communications from Eastern Washington University, a Certificate in Full Stack Web Development from UCLA Extension, and a Teaching Certification in English Language Arts from Saint Martin's University.
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