Krishna Gopal is a seasoned IT professional currently serving as Vice President and APAC Lead for Level 3 IT Support, specializing in IT Operations Management, Incident Management, and Project Management. With over twelve years of experience, they have effectively managed IT technical service delivery at BlackRock, overseeing major incident resolution and enhancing operational processes. They hold a Bachelor of Technology in Electronics and Telecommunications Engineering and various certifications, including ITIL V3 and VMware. Previously, Krishna has played crucial roles in organizations such as Denave India and SoftwareONE, demonstrating a strong aptitude for troubleshooting and vendor management.
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