Annesley Sylvester

Senior DevOps Engineer at BlackSwan Technologies

Annesley Sylvester has a diverse work experience in the technology sector. Annesley started their career in 2010 as a Technical Support Executive at Eureka Technology Partners, where they provided remote technical support for clients in the US, UK, Australia, and Canada. Annesley handled troubleshooting, software installation, and system configuration.

In 2011, Annesley joined 24/7 Techies as a Team Lead. Annesley provided technical support for Windows and Exchange servers, particularly for small and medium businesses in the US, UK, and Australia. Annesley also gained experience in managing and migrating Active Directory and Exchange servers, as well as administering Office 365.

After their tenure at 24/7 Techies, Annesley worked as a System Administrator at Rezgateway from 2014 to 2015, where they were responsible for the management and maintenance of systems within the organization.

Following their role at Rezgateway, they joined ABC Radio Network as a System Administrator in 2015. In this position, they focused on ensuring the smooth operation and maintenance of their systems.

Later in 2015, Annesley joined SYNERGEN Health LLC as a Systems Engineer. Annesley held this role until 2019 and was involved in various system-related tasks within the organization.

In 2019, Annesley started working at ESSHVA TECHQ (PVT) LTD as a DevOps Engineer. Annesley was responsible for implementing and managing DevOps processes and tools within the company.

Most recently, they took on a role as a Senior DevOps Engineer at BlackSwan Technologies in 2022. In this position, their responsibilities include overseeing the DevOps processes and collaborating with the team to ensure efficient development and deployment.

Annesley Sylvester has developed a strong foundation in technical support, system administration, and DevOps roles throughout their career.

Annesley Sylvester completed a degree in DNIIT Honours - Software Engineering (Java Technologies) from NIIT, where they studied computer software engineering from 2007 to 2009. Annesley also obtained additional certifications such as AWS Technical Business Accreditation from Amazon Web Services and CloudU Certification from Rackspace, both in September 2014. Annesley also has certifications from Microsoft, including MCITP: Deploying Office 365 and MCTS: Windows 7, Configuring. It is not specified when they obtained the Microsoft certifications or the other certifications in emerging leadership training.

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