Sinthika S. has a total work experience of 8 years. sinthika started their career at Virtusa in 2013 as an Associate Engineer in the Technology Services division, providing application support and maintenance for the British Telecoms' "Global Services Portal." sinthika successfully completed the service transition as a member of the transition group and gained exposure to incident management, service request management, system health monitoring, and various tools such as Hunter, Selenium, Cirrus, Splunk, Shell Scripting, and PL/SQL.
In 2014, they were promoted to Engineer - Technology Services at Virtusa, where they continued to support the "Global Services Portal" and gained experience in release management, infrastructure upgrades, Linux system administration, change management, problem management, and technical communication. sinthika also worked with technologies like Solaris, RedHat, SunOne, Weblogic, ant, ZXTM, Veritas, Oracle 10g/11g, HPSM, Bridge Clarify, and BMC Remedy.
In 2015, Sinthika was promoted again to Associate Consultant - Technology and Services at Virtusa. In this role, they played a key role in a 12-member team providing technical consultancy for the British Telecoms' complex application portal, "Global Services Portal." sinthika was responsible for maintaining the system's business as usual (BAU) operations, adhering to service levels, and handling escalations.
Most recently, Sinthika joined BlackSwan Technologies in 2019 as a T2 Support Engineer. sinthika then transitioned into the role of Application Support Lead in October 2020. The details of their responsibilities in these roles are not provided in the structured information.
Sinthika S. completed their Bachelor's degree in Information Technology from Anna University from 2008 to 2012.
In terms of additional certifications, Sinthika received a Certificate of Completion for Microsoft Active Directory Domain Services from Cybrary.it in June 2019. sinthika also obtained a Certificate of Completion for CompTIA Network+ from Cybrary in May 2019. Sinthika completed a course on Windows Server 2012 Administration for beginners from Udemy in February 2019. sinthika obtained a Certificate of Completion for Microsoft SharePoint 2010 from Alison.com in November 2018. Additionally, Sinthika has a Certificate of Completion for SQL Fundamentals and a certification in Java, both obtained from SoloLearn in October 2018. sinthika earned an RHCSA certification from Red Hat in May 2016. There is also a mention of a Certificate of Completion for Microsoft Windows Server 2012 Installation & Configuration from Cybrary.it, but the specific month and year of completion are not provided.
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