Marco Benitez

Marco Benitez is a skilled professional in product management with extensive experience in the technology sector. Since June 2015, Marco has held various roles at BlackTrust, including Gerente de productos, Product Owner, and Product Manager. Previous experience includes a position as Lider HelpDesk/ServiceDesk at elka from May 2013 to 2015, where responsibilities encompassed measuring and controlling service times, improving ticket systems, generating reports, managing inventory, overseeing network and infrastructure administration, gathering requirements, and providing support for Windows and Mac systems. Marco holds a Licenciatura in Tecnología de la información from Universidad Nacional Autónoma de México, completed in 2010.