Charlie al-Batty

Charlie Al-Batty is an experienced Cloud Operations Engineer currently working at Blackwoods since March 2023. Previously, Charlie held positions as a Senior Technical Engineer at Platinum Technology from November 2021 to March 2023, and as a 24/7 Systems Engineer at Data#3 from June 2021 to November 2021, where responsibilities included ensuring high availability of infrastructure across various platforms and resolving critical incidents. Charlie's earlier experience includes serving as a System Engineer at Ricoh Australia from September 2018 to April 2021, focusing on monitoring and security management on the Azure platform, and as a Junior Pre-sales Engineer on secondment, where responsibilities included drafting proposals and preparing technical designs. Charlie began the career as a Service Desk Analyst at Data#3 from March 2016 to September 2018, providing first and second-level support. Educational credentials include a Diploma in Project Management from IBMI, along with certificates in Information Technology and Business Administration from TAFE NSW, and a Higher School Certificate from Parramatta Marist High School.