Tracey Penny Mokoena serves as a Customer Service Manager at Blake & Associates since November 2020, where responsibilities include managing a team of 38 agents, updating customer information, setting up debit orders, and handling inquiries related to account balances and financial products. Additionally, Tracey has been an agent at MTN since June 2016. Educational qualifications include a Management Assist degree in Medical/Health Management and Clinical Assistant/Specialist from Elangani College, completed between 2019 and 2020.
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