Mark Emmett

Mark Emmett is a seasoned professional in marketing operations and customer engagement with extensive experience in various leadership roles. Currently serving as Senior Director of Strategy & Advisory Services at Engagement Factory, a Blend360 company, Mark has also held significant positions such as Global Director of Marketing Operations & Insight at Trustpilot and EMEA CRM Manager at Sony Professional Solutions Europe. Mark's expertise includes developing multi-channel marketing strategies, implementing CRM frameworks, and driving marketing effectiveness through advanced sales techniques and automation. Mark's educational background includes a BSc from Solent University and multiple certifications in direct marketing and marketing automation from Eloqua University.