Erin Love currently serves as the Knowledge and Operations Manager at Block since April 2021, bringing extensive experience from Blackboard, where employment spanned from August 2010 to April 2021 in various roles. At Blackboard, Erin held positions including Senior Manager in Client Project Management and Senior Knowledge Manager in Sales Enablement, where the focus was on creating and migrating content management systems and collaborating with stakeholders to support sales teams. Other significant roles included Senior Business Analyst and Knowledge Manager, emphasizing operational efficiency and knowledge management for client support. Erin holds a Master's Degree in Library and Information Science from Indiana University Bloomington and Bachelor's Degrees in French and Language, Literature & Writing from Eastern Michigan University.
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