Deepak Govindarajan is an accomplished professional in the field of Learning and Development, currently serving as Lead Knowledge Program Manager at Zscaler since January 2022. Responsibilities include the enhancement of the Knowledge Centered Service (KCS) framework and the continuous improvement of processes to optimize customer service operations. Prior experience includes a tenure as Senior Manager of Learning and Development at Sify Technologies Limited, where Deepak managed large instructional design projects and guided a team in aligning business and learning objectives. Deepak's career also includes significant contributions at Cognizant as a Learning Advisor, focusing on delivering high-quality learning solutions. Educational qualifications encompass a PGDBA in Finance from Symbiosis Centre for Distance Learning, alongside degrees from the Indian Institute of Technology, Madras and St. Joseph's College of Engineering in Computer Science.
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