Nika Spradling is an experienced professional in community management and customer success, currently serving as the Beta Community Manager at Block since February 2018, where responsibilities include nurturing a community of beta testers and ensuring their feedback is valued. Prior to this role, Nika worked at Square from February 2018 to June 2021 in various positions including Community Program Manager, Social Response Specialist, and Loyalty/Marketing Specialist, focusing on customer inquiries and loyalty program development. Nika also served as Director of Advancement and Advancement Services Manager at Rosati-Kain High School, managing donor databases and fundraising efforts. Previous roles include coaching, office management, and sales, demonstrating a diverse skill set in client relations and support services. Nika holds a Bachelor of Arts in Sports Management from Benedictine College.
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