Thomas Miles is an experienced professional in instructional design and learning development, currently serving as an Instructional Designer at Block since December 2021 and as a Risk Ops and Learning and Development Specialist at Cash App since November 2020. Prior roles include Customer Success Advocate at Square from October 2018 to November 2020 and various positions at Apple from April 2012 to November 2020, including Apple Expert, Apple Genius, and Apple Specialist. Thomas brings a strong background in sales, technical support, leadership, and training. Thomas earned a Higher National Diploma in Music Technology & Production from Worcester College of Technology in England between 2000 and 2004.
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