Zerah Gallardo is a Senior UX Researcher at Block since March 2022, with prior experience as an Experience Research & Insights Manager at Mastercard from March 2020 to March 2022, where Zerah managed and executed experience research studies across the APAC region. Zerah's expertise includes usability testing, strategic research roadmap development, data synthesis, and insights communication from previous roles at Tabcorp and Anomaly Research and Analytics. Zerah holds a Bachelor of Communications in Advertising from Western Sydney University and has furthered education with UX Elevate from Academy Xi and a Sign Language course from Holmes Institute.
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