Agata Nowakowska

Agata Nowakowska is an experienced professional in customer service and digital management, currently serving as the Customer Service Team Manager for the Frontline Team at Blocket since January 2018, where responsibilities include coaching staff, recruitment, and scheduling. Prior to this, Agata held the position of Team Lead for the Customer Service Production Team at Blocket, emphasizing innovation and organizational visibility. Additional experience includes roles as a Customer Care Specialist B2B and Web Editor/Webmaster for AdamLambert.se, and previous positions in customer consulting and web design at Byt Bil Nordic AB and ServeOffice AB. Agata has also worked in hospitality as a hostess and contributed as a writer for a British news blog, while providing private tutoring in English and serving as an interpreter for a documentary filmmaker. Agata's educational background encompasses studies at Stockholm University and Södertörn University.