Caitlin Hughes

Caitlin Hughes has a diverse work experience in the field of product management and marketing. Caitlin currently holds the position of Senior Product Manager - Checkout & Payments at Bloom & Wild, starting in April 2022. Prior to this role, they worked as a Product Manager - Checkout at Bloom & Wild from April 2021 to April 2022.

Before joining Bloom & Wild, Caitlin worked at Arriva Bus (UK), starting in 2018. Their roles at Arriva Bus included Product Owner - Digital from March 2020 to April 2021. In this role, they were responsible for managing the development of the Arriva UK Bus app, website, and other digital channels. Caitlin also led initiatives related to Digital Transformation, Digital Performance Analysis, and Digital Product Development. Caitlin gained experience in agile digital product development techniques, requirement gathering, collaboration with design and engineering teams, and managing stakeholders. Caitlin utilized tools such as JIRA and DevOps for defect and backlog management. Additionally, they were involved in digital incident and crisis management and managed internal and external suppliers.

Caitlin also had previous roles at Arriva Bus (UK) as a Commercial and Marketing Graduate from September 2018 to March 2020. During this time, they contributed to projects across various teams, including digital, marketing, commercial, revenue strategy, transformation, and operations. Caitlin managed projects such as integrating a booking solution for Arriva UK Bus and implementing eco-coaching approaches.

Moreover, Caitlin had placements as a Digital Transformation Associate and CRM and Marketing Executive as part of the Arriva Graduate Scheme. In the Digital Transformation Associate role from March 2019 to February 2020, they managed workstreams related to business readiness, internal communications, customer services/marketing, and defect management for the AUKB Digital Transformation program. Caitlin provided progress updates to senior stakeholders. In the CRM and Marketing Executive role from September 2018 to March 2019, they developed and delivered key campaigns and established partnerships with charities and community groups for the Connecting Communities campaign.

Overall, Caitlin Hughes has gained extensive experience in product management, digital transformation, marketing, and project management throughout their career.

Caitlin Hughes completed their education history as follows:

From 2015 to 2018, they attended The University of Manchester, where they earned a Bachelor of Arts degree in History.

Prior to that, from 2013 to 2015, they studied at Saint Benedict Catholic Voluntary Academy, where they obtained their A Levels. Their subjects included English Literature (grade A), History (grade A), and Performing Arts (grade B).

From 2008 to 2013, Caitlin attended West Park Community School. During this period, they obtained their GCSEs, achieving 9 A* grades and 1 A grade. The field of study for their GCSEs is not specified.

In addition to their formal education, Caitlin also holds certifications from Google Digital Academy (Skillshop). In November 2020, they obtained the Google Analytics Individual Qualification. Caitlin also completed the Advanced Google Analytics certification, although the specific month and year of completion are not provided.