Megan Pick is a seasoned professional in support operations management, currently serving as Support Operations Manager at Bloomerang since May 2024. Prior to this role, Megan held the same title at WP Engine from January 2021 to April 2024, where responsibilities expanded following the merger with Flywheel, focusing on enhancing customer support experiences. Megan's tenure at Flywheel included managing the Support Operations team and a prior role as Support Product Manager, where efforts included implementing new chat systems and developing strategies for scaling support. Early experiences also include roles at the City of Bellevue, Software Engineering Services, and Bellevue University, complemented by a Master’s in Leadership and a Bachelor’s in Business Information Systems from Bellevue University.
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