Nik Halton is a seasoned solutions consultant with extensive experience in enhancing customer experience and digital transformation across various industries. Currently serving as Principal Solutions Consultant at Bloomreach since July 2021, Nik focuses on leveraging digital experience platforms to drive revenue growth for brands and retailers. Previous roles include Solutions Consultant at Zendesk, where Nik improved customer support through omnichannel messaging, and Principal Solutions Consultant at Oracle, specializing in customer journey optimization. Nik's career also includes significant positions at BT, where responsibilities ranged from leading customer experience teams to defining strategic roadmaps for product transformations. Notable early roles involved consultancy in the financial services and web development sectors. Nik holds a BSc (Hons) in Biochemistry from Imperial College London and a Diploma in Law from the College of Law, Guildford.
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