Rachael Allen

Rachael Allen is an accomplished professional with extensive experience in operations and service delivery within the technology and training sectors. Currently serving as Chief Operating Officer at Gradwell and Managing Director at Blossom Training & Development, Rachael focuses on driving positive outcomes through effective education and training. Previous roles include Director of Operations at Nasstar, where responsibilities encompassed the management of operational services under ITIL frameworks, and Head of Service Delivery at GCI, emphasizing project management and business impact reporting. Rachael's career also includes significant positions at General Dynamics Information Technology, Detica, and HM Forces, contributing to security, incident response, and training management, supported by expertise in telecommunications engineering from Blackburn College.