Andrew Diamantis

Andrew Diamantis is a highly experienced IT professional with a diverse background in technical support and project management. Currently serving as a Regional Support Engineer and Technical Project Manager at Blue Bottle Coffee since November 2019, Andrew has previously held senior roles at Nordstrom as a Sr. Regional IT Specialist, leading a team of 15 FTEs in providing Level Two and Level Three support. Earlier experience includes positions at AXA as a Financial Professional and Desktop Support Analyst, and as a Senior Account Manager at Matrix Information Consulting, Inc., where Andrew managed technical consultants and client accounts. Notable achievements include the "Manager's Choice Award" at AT&T and "Employee of the Year" at AXA. Andrew holds a Bachelor of Arts in History from the University of Northern Colorado and a Premier Technical Support Specialist Certification from New Horizons.