Justin Koelling

Justin Koelling has a diverse work experience starting in 2005 as a Reservations Crew member at JetBlue Airways. Justin then progressed to roles such as Lead, Getaways Crew and Supervisor, Reservations. In 2009, they became a Supervisor, Crew Support Operations and was part of a team that launched a new customer communication tool. Justin later moved into an Analyst role, providing support for different teams within the contact center and working on process improvements. Justin then worked their way up to become a Senior Analyst, responsible for system upgrades and user access controls. In 2015, they transitioned to a Manager role, first in Applications & Technology Support and later in Customer Experience Operations. In these positions, they managed teams, implemented employee engagement strategies, and led department restructures. From 2020 to 2022, Justin worked as a Resource Planning Senior Manager at Express Scripts, where they oversaw a team maintaining staffing levels and implemented cost-saving initiatives. Justin is currently employed as a Senior Accountant at Blue Chip Group starting in 2023.

Justin Koelling has a strong educational background in business and accounting. Justin began their education in 2009 at the University of Utah - David Eccles School of Business, where they pursued a Bachelor of Science (BS) degree in Accounting, which they completed in 2014. Justin then pursued further education and obtained a Master of Accounting (MAcc) degree from the same institution, which they received in 2016. Continuing their studies, Justin completed a Master of Business Administration (MBA) degree, with an emphasis in Business Analytics and Information Systems, from the University of Utah - David Eccles School of Business in 2019. Overall, Justin has extensive academic training in the fields of accounting and business analytics.