Rusty Redford

Rusty Redford has extensive experience in management and operations within the healthcare and recreational sectors. Currently serving as a Customer Service Manager at Blue Cross and Blue Shield of Alabama since December 2014, Rusty Redford specializes in coaching and developing associates while aligning team behaviors with corporate values. Prior roles include Claims Processing Support Analyst III, where technical project leadership and corporate mandate meetings were key responsibilities, and Staff Auditor at Cahaba GBA, focusing on CMS audits and the 2015 Wage Index project. In the golf industry, Rusty Redford functioned as Head Golf Professional at both Greystone Golf and Country Club and Inverness Country Club, overseeing operational management and staff training. A Bachelor of Science in Accounting was earned from the University of Alabama at Birmingham in 2012, following earlier education at the University of South Alabama.