Heather Sisk

Heather Sisk, MS-RMI, is an accomplished leader at Florida Blue with extensive experience in care management and sales strategy. As Director of Care Partner Management, Sisk drives business optimization, cost management, and strategic partnerships while fostering relationships with Care Partners to enhance program outcomes. Previous roles include Senior Consultant in Care Innovation & Design, where Sisk developed evidence-based care programs, and Senior Manager of Sales Operations, overseeing call center operations and sales strategies for 1,500 employees. Sisk also has a background in sales support and account management, having contributed to initiatives that improve customer experience and member satisfaction. Sisk holds a Master's of Science in Risk Management Insurance from Florida State University and a Bachelor of Arts in Criminal Justice from the University of North Florida.