Valerie Azcona

Valerie Azcona is a Customer Experience Advocate at Blue Cross and Blue Shield of Kansas City, with experience in member services and inside sales. Valerie has a Bachelor's degree in Health Services/Allied Health/Health Sciences from the University of Missouri-Columbia and a Minor in Business from the University of Missouri Trulaske College of Business. Valerie has a background in analyzing and optimizing customer experience, providing support and resolutions to members, and delivering exceptional customer service.