Christie Murphy

Director, CX Design & Program Management at Blue Cross Blue Shield of MA

Christie Murphy has a diverse work experience spanning over many years. Christie has worked in various roles and positions in different companies.

Beginning their career in 2004 as an Account Executive at Allied Advertising and Public Relations, Christie worked there until 2006. Christie then joined Staples as a Media Specialist and later became a Media Project Manager, a position they held until 2011.

In 2011, Christie joined Specialty Commerce Corporation as an Online Marketing Manager, where they worked until 2013. Christie'sresponsibilities included managing online marketing activities.

From 2013 to 2016, Christie worked at Rockland Trust as a Digital Marketing Manager. During this time, they led several initiatives such as website redesign, SEO strategy, and implementation of social media and email marketing programs.

Currently, Christie is employed at Blue Cross Blue Shield of Massachusetts. Christie started in 2016 as a Digital Strategist & Experience Manager and gradually grew into more senior roles. Christie'smost recent position is Director, CX Design & Program Management, which they have held since 2022.

Throughout their career, Christie has demonstrated expertise in digital strategy, product management, and customer experience design. Christie has a proven track record of driving results and implementing effective marketing strategies.

Christie Murphy has a Bachelor of Science degree in Marketing from Fairfield University. Christie is currently enrolled at Columbia Business School, specializing in Digital Transformation in Healthcare, and is expected to complete their studies in 2021. Additionally, Christie has obtained a certification in AI for Everyone from Coursera in March 2021. Christie also holds a certification in Design Thinking from LUMA Institute, although the exact date of completion is unknown.

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