Greg Davidhoff is an accomplished IT professional with extensive experience in desktop support and engineering, currently serving as the Desktop Services/Engineering Team Lead at Blue Cross Blue Shield of Massachusetts since May 2022. Previously, Greg held similar roles at Kforce Inc. for the Blue Cross Blue Shield of MA account, providing Level 3 support and training new employees. With a strong background in managing IT projects, supporting virtual environments, and technical troubleshooting, Greg has a proven track record in customer liaison and incident management, complemented by robust skills in various operating systems and IT protocols. Additionally, educational qualifications include a Bachelor's degree from the State University of New York College at Brockport and various certifications from Hewlett Packard and New Horizons.
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