Kerri Mellon

Kerri Mellon is an experienced professional in the healthcare service industry, currently serving as a Dental Provider Service Manager and Member Service Manager at Blue Cross Blue Shield of Massachusetts since January 2014. Kerri leads and motivates teams to achieve performance goals while managing metrics and inventories to align with divisional objectives. Previous roles include supervising a member service phone team and overseeing pharmacy operations, where Kerri emphasized quality assurance and effective communication. Kerri also served as a Contact Tracer for Partners In Health during the COVID-19 pandemic. A graduate of Colby-Sawyer College with a Bachelor's degree in Exercise Science, Kerri demonstrates a commitment to service excellence and team development throughout a diverse career.