Charity Dixon Lambert

Charity Dixon Lambert currently serves as a Senior Business Solutions Architect at Blue Cross NC, a position held since November 2001. With a focus on linking business strategy to capability development across processes, technology, and information, Charity assists senior leaders in addressing business challenges and enhancing operational effectiveness. Previous roles include Business Solutions Architect and Manager of Medicare Plan Administration, where responsibilities included managing key client relationships, ensuring high-quality customer experiences, and overseeing strategic and tactical implementation. Earlier experience includes positions as a Senior Business Solutions Developer and Informatics Analyst, emphasizing technical solution development and advanced analytical support. Charity's foundational experience began at Duke University Health System, where responsibilities involved managing insurance payments and training staff.