Diane Johnson is a seasoned professional with extensive experience in systems support and management, currently serving as Sr. Manager of FEP Systems Support at Blue Cross NC since August 2005. In this role, Diane oversees a team of business systems analysts focused on the Federal Employees Benefits Health Plan, specializing in requirements management, test planning, and production support. Previous positions include Manager of FEP Systems Support, where leadership of a 13-member team was key, and Enterprise Application Systems Analyst, directing systems analysis practices. Prior to Blue Cross NC, Diane held roles at Ryder System, Inc. and Accenture, leading teams and managing applications development and support. Diane began a career as a Lead Programmer Analyst at CSC, contributing to large healthcare products. Diane holds a B.A. in Engineering and Applied Sciences from Harvard University.
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