Erica Borden

Erica Borden, MBA, MHA, has extensive experience at Blue Cross NC since May 2006, currently serving as a Senior Product Developer. In this role, Erica translates qualitative design concepts into quantitative specifications and collaborates with design teams to enhance ideas. Previous positions include Senior Business Process Consultant, where Erica led business readiness activities for enterprise initiatives, and Business Process Consultant roles focused on preparing stakeholders for project changes. Erica's career began as a Proposal Coordinator at BCBSNC, coordinating sales proposals and researching health industry reports. Erica holds a Master's Degree from Pfeiffer University and a Bachelor of Science in Marketing from Hampton University.