Latoya P.

LaToya P. has extensive experience in the health insurance and benefits administration sector, currently serving as a Sr. Account Implementation Analyst at Blue Cross NC since September 2018, where LaToya leads the pre-sale RFP process and manages post-sale implementation for large national accounts. Prior to this role, LaToya was a Benefits Account Manager at NFP, responsible for vendor liaison tasks, problem resolution, contract compliance, and implementation support. Experience at ADP involved providing implementation services for Professional Employer Organization solutions, while previous positions at UnitedHealth Group, CIGNA Healthcare, and BCBSNC encompassed account service, committee coordination, and underwriting processes. LaToya's background reflects a strong commitment to client service, project management, and operational efficiency in the insurance industry.