Robin B.

Robin B. currently serves as the Principal Strategic Advisor for Customer Experience at Blue Cross NC, a position held since December 2020, with previous roles including Senior Strategic Advisor and Senior Program Manager focusing on customer experience and operations. Prior experience includes a project manager role at McKesson, where responsibilities entailed product ownership and management within the Business Analytics tool, and a Customer Success Manager at Allscripts. Robin B. has also worked in various managerial capacities at organizations such as adidas, Xerox Business Solutions Southwest, Homecare Homebase, and Inpatient Specialists, PA, emphasizing skills in business development, program management, and customer relations. Education includes a Bachelor of Business Administration in Management from the University of Texas - Permian Basin and an Associate's Degree in Health and Medical Science from Houston Community College.