William Spencer is a seasoned communication professional with a focus on content creation, technical writing, and knowledge management. Currently serving as a Knowledge Management Analyst at Blue Cross NC since July 2019, William also acts as a Contract Technical Writer for Green Key. In addition, William has been contributing to Reignite Psychological & Consulting Services, LLC as a Content Writer/Editor since January 2018, where tasks include developing content for digital platforms and managing marketing campaigns. Previous experience includes roles at Cisco, International Focus, Inc., and Food Lion, showcasing a diverse background in technical writing, marketing communications, and customer service. William holds a Bachelor of Arts in Communication Arts from Catawba College, completed in 2017.