Cathryn Benedict, MBA in Healthcare Management, possesses extensive experience in healthcare operations and quality improvement. Currently serving in Provider Relations at Blue Cross Blue Shield of Arizona since October 2022, Cathryn previously held the role of FEP Quality Improvement Coordinator, where responsibilities included managing HEDIS® and CAHPS® measures for a growing membership base. Prior experience includes being a Practice Facilitator at New Directions Behavioral Health, where Cathryn focused on integrating behavioral health services, and working as a Healthcare Operations and Quality Improvement Consultant, enhancing service delivery across various care models. Additional roles have included Network Value Improvement Specialist at Colorado Health Neighborhoods, Front Office Manager in an OB/GYN practice, and Operations Director for urgent care facilities. Academic credentials include an MBA from the University of Phoenix and a BA in Therapeutic Recreation from San Francisco State University.
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